Refund policy

RETURN AND REFUND POLICY 

At CLOSURE, we want you to feel confident with every order.

RETURNS

We accept returns within 14 days of delivery.

 

TO BE ELIGIBLE FOR A RETURN, ITEMS MUST:

  • Be unworn and unused
  • Be in original condition
  • Have original tags, packaging attached 
  • Show no signs of wear, washing, stains, odor, or damage

Items that do not meet these conditions may be returned to the customer. 

EXCHANGES

Need a different size? We offer exchanges within 14 days of delivery based on inventory availability. 

REFUNDS

Once your return is received and inspected, approved refunds will be issued to your original payment method within 5-10 business days. 

SHIPPING

Original shipping charges are non-refundable. Customers are responsible for return shipping costs unless the item arrives damaged or incorrect. 

DAMAGE OR INCORRECT ORDERS

If your item arrives damaged or you received the wrong item, contact us within 72 hours of delivery with your order number and photos. 

FINAL SALES ITEMS 

Sale items, limited releases, gift cards, and promotional items are final sale and cannot be returned.

ORDER CHANGES & CANCELLATIONS

Orders may only be cancelled or changed within 1 hour of purchase.

CONTACT 

Questions? Contact us at:

closurebusiness3@gmail.com